HOW RENTALS WORK ON RERACK
Select product(s) that you like from our range of curated pieces.
Now, select the duration and dates you’d like to ReRack the outfit for: 3, 7 or 14 days.
Your rental will arrive on the starting date of your selected rental period. All logistics, garment cleaning/wet cleaning costs are covered by us.
Try out the garment without removing the ribbon seal. Once you're happy with the fitting, simply break the seal / cut the ribbon.
In case you need assistance with exchange/returns, keep the ribbon seal intact and contact customer support immediately.
Click lots of pictures & tag us @sisterhoodofrerack or use #reracklove / #rerackedfits.
We will collect the product(s) back from you one day after the rental period ends, in the first half. Pick-ups are covered in your rental fee. Please keep your parcel ready on time. Any further guidance > jump to FAQs
SHIPPING IN MUMBAI
Wish to Know More? Read On :)
Why Rent Your Wardrobe With ReRack?
We Have Tested And Tried Our Rentals Flow With Inputs From Hundreds Of Users, Who Have Helped Optimise Our Process Flow. Some Key Benefits Are Called Out, As Under.
🪄 Fit Assistance / Return & Exchange Support
If You Experience Any Fit Issues Upon Receiving Your Product, Ensure The 360 Tagging Seal Remains Unbroken, Contact Us Within 24 Hours Of Receiving The Order. Our Customer Support Team Will Swiftly Guide You Through The Process Of Alterations Or Replacements. In Case, We Are Unable to resolve The Issue, We Will Refund Your Booking Amount.
🍬 Damage Protection And Care
ReRack Covers All Cleaning & Logistics Charges In The Rental Fee. We Strongly Recommend That You Do Not Wash Or Clean Any Garments Yourself. To Provide Our Users With The Best Rental Experience, We Have Partnered Up With Bianca, A High-End Garment & Fabric Cleaning Company, To Ensure All Garments Are Cleaned Professionally With The Best In Class Service.
Note: We Understand Mishaps Happen, In Case Of Any Damage Or Wear/Tear To The Item, Kindly Get In Touch With Our Support Team Immediately.
📱We’re Always Happy To Help!
Got A Question For Us? Click Here To Read Our Faqs Or Reach Out To Us On Support@rerack.In Or +91 7879032768
Rerack PACKAGING IS CREATED thoughtfully
Use our natural cotton dustbag to make a habit out of caring for your garments & accessories. We've also enclosed a bookmark tag to encourage you to disconnect and read (A PAPER BOOK!) & a sticker sheet so that you continue to create chatter / awareness about Sharing > Owning, wherever you go!
